Take advantage of all the variety and convenience offered by online shopping, while understanding how to do it more safely.

What you need to know about returns, privacy and credit security.

This site contains thousands of definitions about computers, the Internet, and the online world of business, technology & communication :-) A popular online dictionary it includes one of the largest collections of text messaging, acronyms and smileys!

Reporting Economic Crime Online (RECOL) is an initiative that involves an integrated partnership between International, Federal and Provincial Law Enforcement agencies, as well as, with regulators and private commercial organizations that have a legitimate investigative interest in receiving a copy of complaints of economic crime.

Internet 101 - Police and partners... working together to web-proof our communities. | Internet 101 - Police et partenaires... travaillant ensemble pour protéger les internautes dans nos communautés.

Shopping in the cybermall

Shop with security online at shopping sites with the VeriSign Secured Seal. VeriSign helps ensure internet security online and safe online shopping by enabling data security preventing identity theft and reducing credit card fraud.

Access to information and classroom resources about the benefits and risks associated with young people's use of Internet services.

Canadians ordered just over $7.9 billion worth of goods and services over the Internet in 2005, according to data from the new Canadian Internet Use Survey.

The Canadian Marketing Association is pleased to provide you with information to help you better understand your rights as a consumer. Included in this section is information on protecting your personal information, making the shopping experience more enjoyable, and links to groups and agencies that help consumers. We hope you find the information and tips on this site useful.

OnGuardOnline.gov provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

PhoneBusters is the central agency in Canada that collects information on telemarketing, advanced fee fraud letters (Nigerian letters) and identity theft complaints. The information is disseminated to the appropriate law enforcement agencies. The data collected at PhoneBusters is a valuable tool in evaluating the effects of various types of fraud on the public. It also helps to prevent future similar crimes from taking place.

The Bureau is an independent law enforcement agency responsible for the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act and the Precious Metals Marking Act. It promotes and maintains fair competition so that Canadians can benefit from competitive prices, product choice and quality services. / Le Bureau est un organisme indépendant d’application de la loi responsable de l’administration et de l’application de la Loi sur la concurrence, la Loi sur l’emballage et l’étiquetage des produits de consommation, la Loi sur l’étiquetage des textiles et la Loi sur le poinçonnage des métaux précieux. Le Bureau s’emploie à promouvoir et à maintenir une concurrence équitable pour que les Canadiennes et les Canadiens bénéficient de prix concurrentiels, d’un bon choix de produits et de services de qualité.

The Canadian Code of Practice for Consumer Protection in Electronic Commerce establishes benchmarks for good business practice for merchants conducting commercial activities with consumers online. The Code leaves unchanged rights, remedies and other obligations that may exist as a result of consumer protection, privacy or other laws and regulations, or other general or sector-specific voluntary codes of conduct to which vendors may subscribe.

A joint project of consumer protection agencies from 20 nations. On April 24, 2001, responding to the challenges of multinational Internet fraud, and working to enhance consumer protection and consumer confidence in e-commerce, thirteen countries unveiled econsumer.gov, a joint effort to gather and share cross-border e-commerce complaints.